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Quiet shopping times    Find out more

Shopping: Open from 9 am until 6 pm

COVID-19

Latest centre information

Non-essential stores are open.

We are excited to welcome everyone back to Eldon Square with non-essential retail and services now allowed to re-open. Restaurants will remain closed for eat-in dining until 17 May with some offering a takeaway service.

Individual store opening times may vary, so please check with store/restaurant websites before you travel.

Food outlets open for takeaway only;

Please note, food and drink must be consumed outside the centre.

  • ASK Italian
  • Caffe Nero
  • Chatime
  • Chiquito
  • Costa (Blackett Bridge)
  • Costa (Eldon Square Bus Station)
  • Frankie & Benny’s
  • Greggs
  • Krispy Kreme
  • Nando’s
  • Smashburger
  • Starbucks (St Andrews Way)
  • Starbucks (Old Eldon Square)
  • Tortilla
  • Umai Mi

Please remember when visiting the centre to always follow marked routes and you must wear a face covering. Everyone that visits the centre, whether that’s to work or shop, will need to wear a face covering. A face covering is something which safely covers the nose and mouth; visitors can buy reusable or single-use face coverings as well as also use a scarf, bandana, religious garment or hand-made cloth covering but these must securely fit round the side of the face.

We know that the experience will feel different, however we hope these measures will help provide all our visitors with additional reassurance. Thank you for doing your part in helping to make our centre a safe place for all.

Please make sure you keep to the left-hand side so we can maintain safe social distancing.

Other key information for your visit:

Toilets: Our toilets on St. George’s Way (near Waitrose), Grey’s Quarter (near our restaurants) and St Andrew’s Way (near Debenhams) will remain open during centre hours.

Accessible toilets and baby changing facilities are available too, please ask a member of staff for directions.

Customer services: Our Customer Service Desks near Fenwick is open. However, our Debenhams and Grey’s Quarter desks will be temporarily closed. If you have a query while in centre, please just ask a member of staff on the mall who will be happy to help!

Customer lockers and mobile phone charging boxes will remain not in use.

Shop our quieter times

If you’re hoping to visit the centre when it’s at its quietest these are the recommended times to come:

Quieter shopping times are weekdays 9-11am and 4-6pm.

Thank you for helping us keep the centre a safe place for all.

To view our full centre opening hours click here

Latest centre and stores information

Following government guidance, from Monday 12 April, all non-essential stores and services will re-open. Restaurants and cafes without outdoor dining will be open for takeaway only until Monday 17 May.

In line with Government guidance, anyone visiting the centre, whether that is to work or shop, must wear a face covering when entering and walking around the malls.

Throughout the pandemic, we continue to do everything we can to make sure the centre is a safe place to visit and work.

Learn more