fbpx

Quiet shopping times    Find out more

Shopping: Open from 9 am until 6 pm

COVID-19

Latest centre information.

Your favourite brands, indoor and outdoor dining are now open!

We are excited to welcome everyone back to Eldon Square to safely enjoy all we have to offer including hundreds of your favourite brands and the return of indoor and outdoor dining.

Individual store opening times may vary, so please check with store/restaurant websites before you travel.

Keeping you safe & well during your visit

From Tuesday 30 November, following the Government’s latest announcement, wearing a face covering will be mandatory in indoor venues such as shopping centres, unless you are medically exempt or under the age of 11.

Enhanced hygiene regimes that were introduced at the start of the outbreak will continue, with more deep cleaning of key areas and touchpoints like escalators, toilets and keypads. Hand sanitation stands will also remain at entrances and other locations throughout the centre for visitors to use during their visit.

Protective screens at our customer service desks at Fenwick and on St. Andrew’s Way will remain in place to help keep staff and visitors safe.

Marked routes around the centre will remain in place to make social distancing easier.

We know that the experience will feel different, however we hope these measures will help provide all our visitors with additional reassurance. Thank you for doing your part in helping to make our centre a safe place for all.

Other key information for your visit:

Toilets: Our toilets on St. George’s Way (near Waitrose), Grey’s Quarter (near our restaurants) and St Andrew’s Way (near Apple) will remain open during centre hours. Accessible toilets and baby changing facilities are available too, please ask a member of staff for directions.

Customer services: Our Customer Service Desks next to Fenwick and on St Andrew’s Way are open. However, our desk at Grey’s Quarter will remain temporarily closed. If you have a query while in centre, please just ask a member of staff on the mall who will be happy to help!

Customer lockers and mobile phone charging boxes will remain not in use.

Shop our quieter times

If you’re hoping to visit the centre when it’s at its quietest these are the recommended times to come:

Quieter shopping times are weekdays 9-11am and 4-6pm.

Click here for more information on our Quiet Hours.

Thank you for helping us keep the centre a safe place for all.

To view our full centre opening hours click here.

Latest centre information

Following the latest Government update, from Tuesday 30 November, anyone visiting the centre, whether that is to work or shop, must wear a face covering when entering and walking around the malls, unless you are medically exempt or under the age of 11.

Throughout the pandemic, we continue to do everything we can to make sure the centre is a safe place to visit and work.

Thank you for helping to make Eldon Square a safe place for all.

Learn more