Latest centre information.
Your favourite brands, indoor and outdoor dining are now open!
We are excited to welcome everyone back to Eldon Square to safely enjoy all we have to offer including hundreds of your favourite brands and the return of indoor and outdoor dining.
Individual store opening times may vary, so please check with store/restaurant websites before you travel.
Keeping you safe & well during your visit
From Monday 19 July, following the Government’s latest announcement, wearing a face covering will no longer be mandatory in indoor venues such as shopping centres. However, visitors and staff may feel free to continue to wear a face covering during their visit. All members of Eldon Square staff have been provided with personal protective equipment (PPE) including face coverings and may continue to wear them should they choose to do so when carrying out their duties.
Enhanced hygiene regimes that were introduced at the start of the outbreak will continue, with more deep cleaning of key areas and touchpoints like escalators, toilets and keypads. Hand sanitation stands will also remain at entrances and other locations throughout the centre for visitors to use during their visit.
Protective screens at our customer service desks at Fenwick and on St. Andrew’s Way will remain in place to help keep staff and visitors safe.
Marked routes around the centre will remain in place to make social distancing easier.
We know that the experience will feel different, however we hope these measures will help provide all our visitors with additional reassurance. Thank you for doing your part in helping to make our centre a safe place for all.
Other key information for your visit:
Toilets: Our toilets on St. George’s Way (near Waitrose), Grey’s Quarter (near our restaurants) and St Andrew’s Way (near Apple) will remain open during centre hours. Accessible toilets and baby changing facilities are available too, please ask a member of staff for directions.
Customer services: Our Customer Service Desk next to Fenwick is open. However, our desks St Andrew’s Way (near Apple) and Grey’s Quarter will remain temporarily closed. If you have a query while in centre, please just ask a member of staff on the mall who will be happy to help!
Customer lockers and mobile phone charging boxes will remain not in use.
Shop our quieter times
If you’re hoping to visit the centre when it’s at its quietest these are the recommended times to come:
Quieter shopping times are weekdays 9-11am and 4-6pm.
Click here for more information on our Quiet Hours.