We are looking for a proactive and commercially driven Retail Supervisor to join the team at our Fenwick, Newcastle location.
Nespresso is a name synonymous with luxury, innovation and sustainability. Now we would like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving.
Your key responsibilities will include:
- Completing shop floor observations and providing feedback to the team in line with management support.
- Utilising customer experience and everyday coaching across the team.
- Delivering a high standard of customer service.
- Facilitating team training sessions.
- Taking accountability for managing and resolving escalated complaints.
- Monitoring and leading on internal control processes.
- Leading on ad hoc audits.
Click here to find out more and apply
