Customer Experience Advisor – Jewells

What You’ll Be Doing

• Create exceptional experiences – Welcome customers, build connections, and make every visit memorable
• Style & advise – Help customers discover jewellery they love and build stacks that reflect their personal style
• Pierce with care – Deliver safe, professional piercing services once fully trained (training provided)
• Drive performance – Support store sales targets and contribute to team success
• Maintain standards – Keep the store and piercing studio clean, safe, and visually inspiring

Piercing Training & Requirement

Piercing services form a core part of this role for employees contracted to work more than 5 hours per week.

Where applicable, you’ll receive fully paid training and accreditation to become a certified Jewells piercer. Once trained, piercing services form part of your role responsibilities.

What We’re Looking For

• A positive, confident person who enjoys working with customers
  • Passion for jewellery, fashion, and styling
  • Strong communication and people skills
  • A team player with a proactive attitude
  • Retail or customer-facing experience is a bonus, but not essential

Why You’ll Love Working With Us

• Competitive hourly pay + commission
  • Fully paid piercing training and accreditation
  • Jewellery allowance and team discounts
  • Career progression opportunities
  • A supportive, fun, and energetic team environment